Shipments and Returns

Shipments and Returns

Shipments

Order are usually sent within 3 days after paiement. They are shipped with Collissimo for value under 1000€ and Chronopost for value up to 5000€. For more than 5000€ please get in touch with us for a estimate. Clients can, under his sole responsability, change the carrier, if the carrier accept.

Orders of 100€ and more are sent with insurance and delivered against signature. For order below 100€, this option is possible by request of the client beforehand.

Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package.

We recommend that you group all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

Box sizes are appropriate and your items are properly protected.

Unless otherwise stated, the packaging is recyclable and reusable (under the customer's responsibility).

At the customer's request and upon availability, it is possible to use recycled packaging for shipping, in a process of reducing and recycling waste.